Program Analysis: #2
The provider described a survey of its membership as to their satisfaction with the CME program. Information gathered was operational in nature, but did not relate to the CME mission or the expected results articulated in that mission.
Rationale: The expectations of Criterion 12 connect the data collected in Criterion 11 (changes in learners achieved by the CME program) as it relates to Criterion 1 (expected results articulated in the CME mission). While useful information may have been gathered in the survey of members, the survey did not fulfill the expectations of Criterion 12.