Criterion 35: #176739


The provider expanded its ability to meet its learners’ needs by developing a better relationship with the learner community. The provider asked clinicians to write a reflective statement about what they learned at the end of each activity , and each month, clinicians were asked to indicate one area for professional growth. These statements were retained and episodically reported back to the learner, and used by the provider to understand learning needs. The provider worked with leadership to ensure that this information was used to help clinicians construct an annual educational plan for themselves that was reviewed by each learner’s clinical director as part of the annual review process.