Criterion 18

The provider identifies factors outside the provider's control that impact on patient outcomes.


As part of its planning process, the accredited provider is asked to consider factors that could be impacting patient outcomes, and by extension, preventing the change the accredited provider is seeking to make. The provider may not be able to have an impact on these factors, but by understanding them, the provider may be able to design more effective education.

Additional Resources:
Examples of Compliance and Noncompliance for Criterion 18