Criterion 11: Example 9

Finding: 
Noncompliance
Published Date: 
October 22, 2011

In its self-study report and the activities reviewed, the provider evaluates learner satisfaction and not changes in competence, performance, or patient outcomes. Therefore, the provider did not have data to conduct an analysis of change in learners' competence, performance, or patient outcomes. [The provider has started to include a question on its evaluation form asking learners to list a specific change they will make in practice; this may be one way to collect data which will allow for analysis of learner change in the future.]

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