Finding:
Noncompliance
Published Date:
October 22, 2011
The provider evaluated learner satisfaction but not changes in competence, performance, or patient outcomes. In some activities, the provider asks "if" the activity will enhance professional effectiveness, which does not allow for the explicit expression of "what" will change. In addition, the provider did not collect or review any other information about changes in learners' competence, performance, or in patient outcomes. The provider, therefore, did not have data to conduct an analysis of changes in learners' competence, performance, or changes in patient outcomes that resulted from the provider's program's activities.
