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If a provider uses an MOC tracking system that helps learners track what they need to maintain their certification & offers suggestions—in effect giving them feedback on gaps for their professional certification—would this meet the spirit of Criterion 31?

The spirit/intent of C31 is for the provider to develop—with the learner—a learning plan with individualized feedback that will help the learner to address their own personal practice gaps—those areas of knowledge, skill, or performance that need improvement. To that end, a tracking system related to credit or MOC requirements, while useful, would not meet the intent of this criterion. The provider should be able to demonstrate that the learning plan differs meaningfully between learners.