Good surveyors are going to ask you questions about your activity files and about your self-study. And if a provider finds that indeed the material was missing or it was something they had handled or was completed beforehand, it’s best to be honest about it and just say: This is missing. One instance out of many activity files is not necessarily going to mean Noncompliance in that Criterion. It means that there’s an activity or issue, and if the provider has found it before the interview or the self-study as they were writing it and they did something about it, it helps for other Criteria—12 to 15— by saying: Look here’s an issue, this is what we found. This is what we’re going to do about it. And therefore it shows the survey team that actually they’ve done something to identify an improvement and they’re working on that improvement. So, it’s best really to be open and honest about everything you’re doing: what you’ve done well, we want to hear that, as well as those things that you’ve found that just probably aren’t measuring up at this point.