Careers

The ACCME offers employees the opportunity to contribute to the future of accredited continuing medical education.

ACCME seeks to recruit individuals who support the ACCME’s mission to identify, develop, and promote standards for quality continuing medical education that improves healthcare for patients and their communities. The ACCME has a staff of approximately 25 employees and is committed to providing a professional, and positive work environment based on a model of quality assurance and continuous improvement. It offers a generous benefits package including medical, dental, 401(k), flexible spending accounts, and more. Career opportunities will be posted to this page as they become available.

The following open positions are listed on this page:

The ACCME is looking for a professional to fill the position of Administrative Assistant, in our Department of Education and Outreach. This candidate will provide administrative assistance in support of ACCME’s education and outreach activities for CME providers, volunteers, and other system stakeholders.

Specific responsibilities will include:

  • Supporting the Education and Outreach team, as needed, which includes copying, filing, creation of documents and spreadsheets, and assistance with mailings.
  • Logistical support for ACCME-hosted meetings, including preparing and collating materials, ensuring readiness of meeting rooms, technical support of web-based meetings, and facilitating conference calls.
  • Maintaining calendars, including coordination of staff schedules.
  • Supporting staff participation in educational programs, including correspondence with staff/volunteers of hosting organizations and preparation of materials and travel.
  • Logistical support for ACCME staff participation in national conferences.
  • Supporting implementation of training for new and existing surveyors including meeting planning, technical support of web-based meetings, and correspondence with surveyors.
  • Administering logistical support for surveyor training and improvement.
  • Assessing the ongoing effectiveness of ACCME’s education and outreach initiatives.

Qualifications:

Candidates must have a Bachelor’s Degree and a minimum of two years of administrative work experience.

The position requires proficiency with Microsoft Office Professional applications, including Outlook, Excel, Word, Sharepoint, and PowerPoint. Candidates should possess excellent written and verbal communication skills, including the ability to interact with highly-educated professional clientele. Successful candidates will have a strong service orientation, an ability to function with deadline pressure on multiple projects, and exhibit a cooperative, team-oriented attitude.

Interested candidates should submit their CVs, references, and salary requirements to The Synergy Companies, Inc. at 230resumes@mysynergy.com.

Applications Analyst

ACCME is the national accrediting organization for providers of continuing medical education.  It fosters a professional, client-focused atmosphere that emphasizes accountability, integrity, open-mindedness, excellence and quality. 

The Applications Analyst is a new position that will perform a critical role in the continuous improvement of ACCME’s Accreditation Management System (AMS), and the Program and Activity Reporting System (PARS).  The person who fills this position will work closely with ACCME’s information technology, accreditation and education teams to ensure that ACCME’s web applications deliver high quality services that meet the needs of accredited organizations and other stakeholders in the ACCME system.

Specific responsibilities will include:

  • Establishing a thorough understanding of the accreditation process for providers seeking accreditation in the ACCME system.
  • Acquiring expertise in the purpose, capabilities and points of integration of the portal system used to facilitate the accreditation process and fulfillment of ACCME requirements.
  • Serving as the Super User/Admin for the accreditation portal system. In close collaboration with the accreditation services team, defining workflows, reports, and data collection instruments within the portal to facilitate the accreditation process for CME providers.
  • Identifying and documenting opportunities for improvement or issues with the portal system. This includes identifying the root cause of issues and recommending efficient, effective strategies for addressing them.
  • Serving on the systems design and implementation project teams as needed, and helping to define requirements and perform Quality Assurance and User Acceptance testing of new system features.  Working with the software developer as needed.
  • Preparing and/or editing training materials and resources. 
  • Leading support for portal users on user-reported issues, as well as when roll-outs of new features take place.
  • Providing consistent, accurate information to accredited providers about the use of the AMS and PARS.  This requires answering email or phone questions from accredited providers about their implementation, and recognizing when to escalate issues to ACCME senior staff.
  • Implementing best practices for creating and maintaining system documentation for system users and administrators.
  • Working with the education team to identify needs of users and designing educational interventions that are effective at meeting those needs.
  • Participating in educational sessions with users and providing instruction on ACCME’s use of the AMS and PARS to new employees as a part of the on-boarding process.  These sessions may be web-based or in-person.  Schedule sessions and draft agendas.
  • Collaborating with internal teams and external stakeholders to creatively solve problems and brainstorm solutions.

Qualifications:

Candidates must have a bachelor’s degree from a four-year accredited degree program and a minimum of three to five years of professional work experience.

Proficiency with Microsoft Office Professional is required.  The candidate must have strong analytical and critical thinking skills, and must demonstrate strong attention to detail, with a focus on producing quality, error-free work.  Strong interpersonal skills with a demonstrated ability to provide friendly, efficient customer support is also required. The successful candidate will  have a passion for solving problems and helping others, and will have a high degree of comfort presenting information to individuals and groups in a learning environment. Experience with the life-cycle of applications development, including requirements gathering, user acceptance testing, systems implementation, and writing end-user application guides and instructions is required.  Experience with an accreditation or credentialing organization is preferred but not required.

Interested candidates should submit their CVs, references, and salary requirements to The Synergy Companies, Inc. at 230resumes@mysynergy.com.

Coordinator, Accreditation and Recognition Services 

The ACCME is looking for a professional to fill the position of Coordinator, Accreditation and Recognition Services, in our Accreditation and Recognition Department. In close collaboration with the project teams at the ACCME, this position will provide support for the implementation and continuous improvement of ACCME’s accreditation processes for its nearly 700 accredited providers, and the Maintenance of Recognition of more than 40 state medical society Recognized Accreditors. This position will also be responsible for coordinating the ACCME’s volunteer surveyors, and their participation in the survey interview process as part of accreditation. The right candidate will have superior organizational skills and be fluent in the use of Microsoft Office applications, especially Word and Excel.

Specific responsibilities will include:

  • Coordinating the implementation of accreditation and recognition processes for providers and accreditors according to established production and execution milestones and deadlines.
  • Serving as primary contact for providers with questions about some aspects of the accreditation processes.
  • Coordinating scheduling and logistics of the survey interview process.
  • Participating in the evaluation of survey interviews through observation of interviews as required.
  • Supporting surveyors in the use of ACCME systems for data collection and submission.
  • Assisting with ACCME efforts to recruit new volunteer accreditation surveyors.
  • Coordinating the application and eligibility review process for new accreditation surveyors.
  • Coordinating feedback to surveyors regarding their engagement with the ACCME and their performance throughout the survey process.
  • Assisting in support functions for the Accreditation Review Committee (ARC), the Committee for Review and Recognition (CRR), the Decision Committee (DC), and other committees as assigned.
  • Identifying and communicating education issues for providers and accreditors based on interactions with them and review of submitted materials.
  • Participating in internal and external educational activities as invited or required.

Qualifications:

Candidates must have a bachelor’s degree from a four-year accredited degree program or two to three years related experience and/or training, or an equivalent combination of education and experience. Experience with an accreditation system is preferred. 

Fluency in Microsoft Office Professional applications, particularly Microsoft Word and Excel is required. Proficiency with SharePoint is preferred. The candidate must demonstrate good communication skills, especially over the telephone, including the ability to interact with highly educated professional clientele. The position requires a demonstrated ability to balance independent decision-making with the need to seek guidance, as well as an ability to attend to details in specific tasks and overall projects. The successful candidate is able to function with deadline pressure and can prioritize multiple tasks.

Interested candidates should submit their CVs, references, and salary requirements to The Synergy Companies, Inc. at 230resumes@mysynergy.com.

Executive Assistant

 

ACCME is the national accrediting organization for providers of continuing medical education.  We foster a professional, client-focused atmosphere that emphasizes accountability, integrity, open-mindedness, excellence and quality.

The Executive Assistant provides administrative support to the President and Executive Vice President of the ACCME.  This position requires an energetic and personable self-starter who is organized, detail-oriented and comfortable with managing multiple priorities and deadlines.  

Specific Responsibilities will include:

Coordinating the activities of the ACCME’s President/CEO and Executive Vice President according to established workflows and policies.  

  • Manage the schedule and coordinate the commitments of the President and Executive Vice President, ensuring that all commitment deadlines are met (submission of materials, presentation, etc.) and all follow-up is executed.     
  • Manage President’s and Executive Vice President’s incoming mail and phone inquiries, as well as outgoing correspondence.  Provide accurate, timely responses to questions, and file correspondence and other executive records according to policy. 
  • Review and process President’s and Executive Vice President’s Expense Reports in accordance with established procedures.
  • Coordinate travel for the President and Executive VP with ACCME’s travel agent according to established policy. 
  • Schedule and confirm agendas and manage connection details for the weekly Vice President’s briefings.

Serving as backup for phones and general email to the Operations Administrative Assistant

  • Up to 10 hours per week,

o answer the ACCME’s main phone line and accurately process calls according to established standards.

o monitor and process emails that come into the ACCME’s main email account (info@accme.org) according to established standards.

Coordinating projects related to the successful execution of governance and liaison projects and meetings. 

  • Assist Executive Vice President with projects related to Joint Accreditation.
  • Coordinate the New Committee and Board Member Organization Liaisons Orientations, including updating and distributing materials.
  • Assist with the production of Board of Directors meeting agenda materials, in an electronic format, via SharePoint.
  • Ensure approval of Board and Committee minutes according to procedure.
  • Develop and maintain explicit procedures, in SharePoint, for all job responsibilities.
  • Contribute to continuous improvement in ACCME processes and practices.

Qualifications:

Applicants must have a Bachelor’s degree from 4-year accredited degree program and a minimum of three years professional administrative work experience.  Strong problem-solving skills as well as a focus on producing high-quality, error-free work is required.  Applicants must be comfortable managing multiple deadlines and projects at once, and have strong interpersonal skills with a demonstrated ability to provide friendly, professional support.  Proficiency with Microsoft Office Professional, in particular Outlook, is necessary.  Experience using SharePoint lists and libraries is preferred.

Interested candidates should submit their CVs, references, and salary requirements to The Synergy Companies, Inc. at 230resumes@mysynergy.com.